+92-321-6287178

Return and Exchange Policy

Exchange Policy

We will gladly accept any unworn, unwashed merchandise with original tags within 30 days of purchase for an exchange.

Note: We don’t offer cash refund; however, you will be issued, store credit of the same value, which you can use to buy now or in future.

FOLLOW THESE SIMPLE STEPS TO RETURN OR EXCHANGE YOUR ITEM(S):

  1. REPACK MERCHANDISE

Make sure the item(s) you want to exchange, (a) has all the tags intact, (b) properly packed along with the given copy of the invoice.

  1. LET US KNOW OF THE EXCHANGE

 

Call us at +92-321-6287178 or +92-423-5783104 and let us know of the exchange

  1. SHIP TO

Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to the following address:

84,85 2nd Floor, New Auriga, Main Boulevard, Gulberg, Lahore 

Delivery Charges will not be refunded. 

Notes:

  • Please return goods with the given copy of the invoice (keep the original invoice with yourself safely) and mention the reason for returning the items at the back of that invoice.
  • Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to our address. 
  • Delivery Charges will not be refunded. 
  • All returns must be sent to the following address:                                            

84,85 2nd Floor, New Auriga, Main Boulevard, Gulberg, Lahore 

  • Once the product reaches us, you will be issued, store credit of a value equivalent to the price of the product you are exchanging, within 1-3 days.

For further queries about exchanges and returns, please contact us, we'd love to help you.

Email: exchange@kashmirihandicrafts.com
Call us at +92-42-35783104, +92-321-8301965

 

 

 

 

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